Refund & Cancellation Policy

Effective date: August 12, 2026 · Last updated: August 12, 2026

1. Google Play Purchases

Flicko subscriptions and one-time Premium purchases are processed through Google Play. Payment methods, taxes, transaction processing and eligible refunds are handled by Google under the applicable Google Play terms and policies.

2. Subscriptions

• Subscriptions may renew automatically unless cancelled before the renewal date.
• You can manage or cancel a subscription from the Google Play subscription settings associated with the purchasing Google account.
• Uninstalling Flicko, deleting a project, clearing app data or submitting a Flicko data-deletion request does not by itself cancel a Google Play subscription.
• After cancellation, Premium access generally remains available until the end of the already-paid billing period, subject to Google Play purchase state.

3. One-Time / Lifetime Purchase

Where Flicko offers a one-time or lifetime Premium product, it is a non-recurring purchase for the Flicko entitlement described at checkout. Restoration depends on the Google Play account and valid purchase state.

4. Refund Requests

Refund eligibility is primarily determined under Google Play's refund rules and applicable consumer law. To request a refund, use Google Play's purchase/refund tools. If Google asks you to contact the developer, or if you believe Flicko has not recognized a valid purchase, contact us with:

• the Google Play order ID, if available;
• the product purchased;
• the approximate purchase date;
• a description of the billing or entitlement problem.

Do not send full card numbers or banking credentials.

5. Rewarded Ads and Free Unlocks

Temporary or project-specific benefits unlocked by watching a rewarded ad are not purchases, have no monetary value, cannot be transferred, and are not eligible for cash refunds.

6. Price Changes and Offers

Prices, taxes, trials, introductory offers and promotions can differ by country, account, product and time. Google Play shows the price and billing terms before you confirm a transaction.

7. Duplicate or Unrecognized Charges

If you see a duplicate or unfamiliar charge, first review your Google Play purchase history and account. You can also contact Google Play support. For Flicko entitlement issues, contact us and we will investigate the app-side purchase status.

8. Contact