Data Deletion

1. Request deletion in MathRush

1. Open MathRush.
2. Open Settings.
3. Select the option to request deletion of your MathRush cloud data.
4. Review the generated request in your email app and send it.

2. Request deletion from the web

If you cannot access the app, email contact@azmisoft.in using the subject MathRush data deletion request.

Please include enough information to locate and verify the MathRush profile, such as:

• the email address and/or mobile number that you previously supplied for MathRush recovery, if any;
• your MathRush display name or player/user identifier, if known;
• the approximate device/app context needed to distinguish your profile from another user with a similar name.

Do not send passwords, full payment-card numbers, bank credentials, or government ID unless we specifically explain why a legally valid verification method requires something more. MathRush does not need your Google password.

Start deletion request

3. What is covered

After successful verification, a deletion request can cover MathRush-managed cloud data associated with the identified profile, which may include:

• profile/recovery fields stored by MathRush;
• cloud learning progress, quiz/game statistics, XP, levels, streaks, badges and adaptive-learning state;
• MathRush-managed virtual-coin/progression state and game-mode/mission/milestone records;
• profile image/avatar references or MathRush-managed profile media associated with the account, where applicable;
• linked-device/recovery identifiers associated with that MathRush profile.

4. What may not be deleted by MathRush

Deleting a MathRush cloud profile does not delete your Google account, Google Play order/payment history, or records controlled independently by Google Play or another third-party service. We also cannot delete data that a third party is legally required or independently entitled to retain.

Some limited records may be retained where necessary for fraud/security prevention, dispute resolution, accounting, legal compliance, or to prevent a previously deleted entitlement/transaction from being incorrectly fulfilled again. Deletion may also take time to propagate through provider backup lifecycles.

5. Verification

MathRush intentionally avoids a traditional password login, so deletion requests must be verified carefully enough to reduce the risk of one person deleting another learner’s cloud progress. We will use the least information reasonably necessary for verification based on the recovery/profile information already associated with the account.

6. After deletion

Once deletion is completed, cloud recovery of the deleted MathRush profile may no longer be possible. Local app data on a device may still exist until the app’s local data is cleared/uninstalled or the app synchronizes with the deletion state. A later use of MathRush may create a new local/cloud profile as part of normal operation.

7. Other privacy requests

For access, correction, privacy questions, or a request that is not full cloud-profile deletion, contact support@azmisoft.in.